Before your spa stay

Our spa experiences

Spa stay

Good to

know

We kindly ask all guests to arrive on time for both check-in and check-out. To ensure the best possible experience, we recommend booking your spa treatment well in advance, preferably at the same time as you book your spa package.

We limit the number of guests per time slot to create a relaxed and peaceful environment. To ensure safety, we need to keep track of how many people are in the facility, which is why it is important that you check in on time and leave the spa at the end of your time slot.

If you have a treatment booked, it’s a good idea to arrive about 15 minutes early, allowing you to unwind in the lounge before your therapist greets you. Please note that arriving late may result in a shortened treatment or spa visit.

We kindly ask all guests to arrive on time for both check-in and check-out. To ensure the best possible experience, we recommend booking your spa treatment well in advance, preferably at the same time as you book your spa package.

We limit the number of guests per time slot to create a relaxed and peaceful environment. To ensure safety, we need to keep track of how many people are in the facility, which is why it is important that you check in on time and leave the spa at the end of your time slot.

If you have a treatment booked, it’s a good idea to arrive about 15 minutes early, allowing you to unwind in the lounge before your therapist greets you. Please note that arriving late may result in a shortened treatment or spa visit.

During your spa visit

  • Always shower before using the sauna or pool.
  • For phone calls, we ask that you use the orangery on the upper floor. Otherwise, the spa is entirely free of phone calls.
  • Feel free to take photos of yourself and your group, but ensure no one else appears in the pictures.
  • Snacks and drinks are available for purchase at the spa reception, and you are welcome to enjoy them throughout the spa. Brought-in food and beverages are not permitted on the premises.
What is the age limit to access the spa?
The minimum age for the spa is 15 years in the company of a legal guardian. During school holidays, the age limit is lowered to 10 years. After 8 p.m., an 18-year age limit applies.
What happens if I must cancel my spa package?
When booking an overnight package, we always recommend purchasing cancellation protection at the time of booking. It costs 100 SEK per person and allows you to cancel due to illness up until the day of arrival. The cancellation protection is personal and a doctor's certificate is required. If you have not purchased cancellation protection, you can cancel your package free of charge up to 7 days before arrival. For later cancellations, the full price will be charged.

Cancellation of the day spa package can be made free of charge up to 72 hours before arrival. For later cancellations, the full price will be charged.

In the event of cancellation, Skepparholmen retains the cost of the cancellation protection and charges an administrative fee of 150 SEK including VAT.

However, you can transfer the package to another guest/friend.
If I didn't book any spa treatments ahead of time, can I still arrange them when I get there?
We recommend that you book your spa treatments at least one week before arrival, as treatment times are often fully booked on-site
Treatment with a male or female therapist.
We have both female and male therapists who perform our treatments. Unfortunately, we cannot guarantee that we can accommodate requests for a specific gender to perform your treatment.
The following conditions are contraindications for our treatments due to serious health risks, and we cannot perform the treatment
No massage treatment is performed on pregnant women before pregnancy week 14.
-Acute inflammations
-Contagious skin conditions
-Blood clots, inflammation in the blood vessels
-Malignant tumors
-Fever/Infections
What should i bring with me to the spa?
Bring swimwear if you want to sauna and swim. Also bring workout clothes or comfortable clothes so that you can participate in our digitally-led classes via Yogobe. No shoes are needed for the gentle classes, preferably you are barefoot. However, it is good to have gym shoes for indoor use when exercising in our gym. Loan of towel and slippers is included for all guests visiting our spa. Our spa is appreciated by guests who want peace and quiet, so please put your mobile phone on silent mode.

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